Support
Write to us and a person reads it. Pick whichever address fits — if in doubt, use support.
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Importing a recipe
A link that will not import, a recipe that came back wrong, or a site SUCRE cannot read. Send us the link — it helps enormously.
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Subscription and billing
Purchases and subscriptions are handled by Apple, so refunds and cancellations go through your Apple account. If SUCRE Pro is not unlocking after a purchase, tell us and we will help.
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Something is broken
A crash, a timer that misbehaved, something that looks wrong. Your iPhone model and iOS version make it much faster to find.
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Privacy and your data
Access, correction, erasure, or any question about how SUCRE handles data. These go to the privacy mailbox and are answered within one month.
Direct addresses
- General support
- support@sucreapp.com
- Privacy and data-protection requests
- privacy@sucreapp.com
Before you write
- Deleting your data is something you can do yourself, immediately: Settings → Erase All SUCRE Data in the app removes everything SUCRE holds on your device. See section 13 of the Privacy Policy.
- Cancelling SUCRE Pro happens in your Apple subscription settings, not in SUCRE — we cannot cancel it for you.
- We hold no account for you, so there is no password to reset and no profile to recover.